Brother Printer gives an awesome printing, fax and scanning functionality, that’s why it’s used by millions number of users, to do their official or home tasks. However, sometimes, users encountered the issue or error with Brother Printer while using it. Error code 2001 is one of such type of error that is caused by interference on the telephone line connection or an incorrect telephone line connection, or an alarm system or other device on the line. The Error code 2001 is a Comm. Error, is generally occurring on the Brother machine LCD, when users sending or receiving faxes. Then the users don’t need to worry about it, the error can be easily fixed. Here, the blog will explain the steps on How to Solve Brother Printer Fax Error 2001 So, the users as you just need to pursue the steps to fix the problem.
Steps to Solve Brother Printer Fax Error 2001
Step 1:- Verify the Quality of the Dial Tone.
You should try to check the quality of the dial tone by pressing the “Hook” key. Follow the steps to do check dial tone.
- Plug the telephone line cord into your Brother machine, and then plug the other end directly into the wall telephone jack (socket).
- Check for a dial tone, you can use two ways:-
- Press “Fax”, when Fax Preview is set to OFF or nothing.
- Press “Fax and Sending Faxes”, when Fax Preview is set to ON.
- Check your Brother machine has Hook or Tel.
- If your Brother machine has Hook, then press it, and listen for a dial tone. Confirm the speaker volume is turned up.
- If your Brother machine has Tel, then you can check for a dial tone by connecting an external phone to the jack (socket) labeled EXT.
If the dial tone is clear, then go to the next step 2.
Step 2:- Check the Telephone Line Connection
Now check, if the telephone line is plugged into any device other than the wall telephone jack, then disconnect the line from that device and plug it directly into the wall telephone jack. Make sure that it’s a testing purpose only. If the removing such devices aid to decide whether the problem is associated with the Brother machine or other device.
Step 3:- Plugged Jack Labeled
When the telephone line is plugged directly from the jack labeled Line on the Brother machine to the wall telephone jack, and then tries to re-send the fax. If the fax is successful, the problem was caused by another device or piece of equipment on the line.
Check the error is resolved, if not, still Brother Machine displays the Comm. Error, so then continue with the next step 4.
Step 4:- Change Brother Machine’s Compatibility Setting
You should try to change your Brother machine’s Compatibility setting, maybe this will help you to fix this error code 2001.
Hit on the “Menu”, 2 (Fax), 0 (Miscellaneous), 1 (Compatibility).
- Press the “UP OR DOWN ARROW” key to choose Basic (for VoIP).
- Push the “OK” key.
- Press the Stop/Exit key.
Step 5: Send Another Fax To Testing
You should try to send another fax in order to check if the fax going through with no error message, then you are able to compensate for the telephone line. In case, if not, then try to connect your Brother Machine to a different, known-working telephone line and test the sending and receiving functions.
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In case, if the Comm. Error message continues to appear, then you should contact with Brother Printer customer support team to receive urgent help.
Dial Brother Customer Support Phone Number for Immediate Connect With Professionals
Pick your phone and dial Brother Printer Support Experts, to directly connect with the Brother Customer support team for receiving the instant help. The certified and experienced technicians will give you the complete steps to fix this issue. The proficient technicians have deeply knowledgeable, how to fix Brother Printer technical errors or issues. Hence, get in touch with experts by dialing the toll-free number and which works 24×7 to your help, and receive optimum solutions to Brother Printer queries.