In order to fix Brother Printer Paper Jam Error no Jam as you are still receiving the error message when actually there is no paper jam. To clear the paper jam after you removed the jammed paper a small piece may sometime have left inside your Brother Printer machine. You need to follow the blog steps or connect to right expert engineers to get the issues fixed on time. You are here because you want to avail the steps for your brother printer machine and here is the blog steps you can follow to get rid of paper jam when actually there is no jam but an error message has been displayed on the screen.
Things you must take care of:
- Firstly verify that the machine is placed on the flat surface.
- Paper tray will be difficult to take off if in case there are few objects under the machine or say it in way machines is not placed on a flat surface.
- Therefore it is must to place the machine on the flat surface.
- Now you can remove plastic powder residue from V-shaped cutout in side of paper tray.
- Since the machine’s structure plastic powder can accumulate on the V-shaped cutout in the side of paper tray.
- This can make it difficult for you to remove paper tray from machine.
Steps to troubleshoot Brother Printer Paper Jam Error no Jam:
Step 1: You must place the hands under the plastic tabs on both sides of machine to lift scanner cover
Step 2: Check the position is right or not of the print head
- In case you found the print head at left hand or center of platen area move to next step that is 3.
- In case you find the print head is in right head corner hold on to cross or cancel button or stop until the print head moves to center
Step 3: Unplug the machine from AC power outlet
Step 4: With the gentle step now you need to move print head using finger to take out any paper remaining in the area. Use tweezers to remove small piece of paper
Step 5: Lift the scanner cover again to release the lock. With the gentle push the scanner support down and close the scanner cover using your both hands.
Step 6: Plug the power cord back to AC power outlet
Avail the assistance via calling on Brother Printer Customer Support Number
The above mentioned blog steps are sufficient to fix the brother printer paper jam when on jam issue but in case you are failing in resolving the error for immediate and instant support you can call on Brother Printer Support Number @ +1-855-267-5995 (toll-free). We are all-time available for you in order to give you any and all kind of assistance via online remote or over live chat. Feel free to call us anytime. You can also drop an email to customer support email id address or have live chat with technicians as well for proper understanding of the printer technical failure caused as of paper jam.